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The Best Social Media Voices in the Game

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            Many businesses have discovered that social media plays a crucial role in the way they market and advertise not only their products but their overall brand image as well. There are 10 steps to follow when creating a social media marketing strategy, however, I’m only going to focus on one today: Step 5: Establish a Tone of Voice.  A brand's tone of voice is a vital component when posting on social media. It must remain consistent across all platforms, appealing to both existing and potential customers. The company’s voice should reflect the brand's characteristics and convey messages effectively. Consumers are unlikely to respond positively to an advertisement that looks like a corporate memo; a connection and conversation between companies and consumers are essential. Companies can make their media content fun and entertaining while still being informative.  Here are some examples of companies that have perfected their tone of v...